WORK FOR US

Amanvana Spa and Resorts owes its success to the most incredibly talented and dedicated staff they have. At Amanvana, we provide holistic growth for our employees, who in-turn become a part of the Amanvana family. Our employees are trained with the highest hospitality standards along with the care, compassion and cooperation that the management provides to the employees.

        Qualification

        • Female therapist with knowledge of massage therapy and beauty therapy
        • 2 years experience as a therapist in a Spa/ Ayurveda wellness centre
        • Pleasant, caring personality with a keen interest to improve her skills
        • English with ability to communicate in other languages would be beneficial

        Primary Responsibilities

        • Taking responsibility for the business performance of the restaurant
        • Analysing and planning restaurant sales levels and profitability
        • Organising marketing activities, such as promotional events and discount schemes
        • Preparing reports at the end of the shift/week, including staff control, food control and sales
        • Creating and executing plans for department sales, profit and staff development
        • Planning and coordinating menus
        • Managing staff and providing them with feedback
        • Responding to customer complaints
        • Meeting and greeting customers and organising table reservations
        • Advising customers on menu and wine choice
        • Recruiting, training and motivating staff
        • Maintaining high standards of quality control, hygiene, health and safety
        • Checking stock levels and ordering supplies
        • Helping in any area of the restaurant when circumstances dictate

    • Job openings Apply NOw

      HR EXECUTIVE

      Qualification: MBA in HR or NIPM graduate

      Experience: 3 years in the hospitality industry in a hotel or resort of repute.

      • Primary Responsibilities

        • Recruitment/Selection of staff to fill in vacant positions
        • Industrial Relations: To ensure that all staff grievances are settled amicably without recourse to strikes or any form of unrest
        • Performance Management: To ensure annual appraisals are done on time
        • classReward Management: Formulate and implement strategies and policies that aim to reward people fairly, equitably and consistently in accordance with their value to the organization
        • Safety and Health: To ensure workplace accidents are prevented by implementation of safety guidelines. To ensure mandatory health checks for employees in stores, production and service
        • Workplace Management: To reduce attrition to industry levels
        • Building Capabilities and Organization Learning through Training and Development: To provide avenues and opportunities to enhance the productivity and knowledge of employees for organizational growth and profit
        • Goal Setting Process: To assist in the setting of KRA’s and KPI’s of all employees
        • Statutory Obligations: To ensure compliance with all statutory obligations related to human resources
        • To process salaries of all employees on time
        • Routine HR Activities: Updating leave cards, monitoring attendance and breaks, induction, etc.
        • Staff Welfare: To ensure the requirements of staff are addressed

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      FRONT OFFICE SUPERVISOR

      Qualification: University degree or diploma in Hospitality/Tourism Management

      Experience: Should have led a team for 3 years in a hotel or resort of repute

      • Primary Responsibilities

        • Oversee day-to-day operations of the front desk and associated functions, and scheduling staff
        • Ensure adherence to established procedures for all related activities by all guest relations executives, Activity Executives and Reservations Executive
        • Analyse Front Office reports and issues, prepare for the day’s arrivals and events
        • Analyse and generate reports and communicate information to employees and appropriate departments
        • Carry out activities (night audit review, reservations, billing, cross departmental communication) required for smooth functioning of the Front Office
        • Maintain correct procedures for room accounting, credit control and handling of financial transactions
        • Maintain personal contact with customers (both internal and external)
        • Cleanliness and maintenance of Work Area, Front Entrance and Lobby
        • Dealing with all guest requests and complaints, ensuring that the entire Front Office Team is aware about the daily program, all guest issues and changes in arrival/departure times
        • Supervise reservations and billing and to ensure no loss to management
        • Communicate with the Resort Manager and keep him well informed as to problems and action taken
        • Review daily arrivals to ensure proper handling of VIP’s and return guests, groups, etc. and to ensure process is in place to escort guests to their room; ensure ideal arrival and departure experience through coaching and role playing

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      GUEST RELATIONS EXECUTIVE

      Qualification: Graduate in any discipline

      Experience: 1 year in a similar role in a hotel/resort of repute

      • Primary Responsibilities

        • Adhere to all processes related to check-in, check-out, enquiries and feedback
        • Be responsible/accountable for tasks assigned for the smooth functioning of front office
        • Communicate to Front Office Manager and Resort Manager on feedback received from guest with respect to the stay/experience
        • Communicate to guests about services/spa therapies so that he/she is persuaded to experience them
        • Immediate dissemination of all relevant information to all departments and supervisors
        • Ensuring that all outstanding payments from guests are collected before they check-out
        • Ensure that the guest’s feedback on the stay is excellent

        Primary Responsibilities

        • To check the daily Food & Beverage revenues report for accuracy
        • To prepare the daily and monthly food and beverage cost report
        • To check the merchandise variance for discrepancy and obtain valid explanations from the material manager
        • To prepare daily staff canteen cost report
        • To do spot check to ensure that the goods are received as per specifications and the deliveries of goods by suppliers are consistent with the receiving schedule and the storerooms are not overstock especially during month end
        • To organize the bi-yearly stock–take on all operating equipment of the kitchen and restaurant, prepare detail loss and breakage quantities and amount
        • To check and ensure all menu items have a recipe

        Primary Responsibilities

        • Forecasting likely levels of demand for services and products to meet the business needs and keeping a constant check on stock levels to maximise business efficiency
        • Conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality
        • Liaising between suppliers, manufacturers, relevant internal departments and customers
        • Identifying potential suppliers, visiting existing suppliers, building and maintaining good relationships with them
        • Negotiating and agreeing contracts and monitoring their progress - checking the quality of service provided
        • Processing payments and invoices
        • Keeping contract files and using them as reference for the future
        • Forecasting price trends and their impact on future activities
        • Giving presentations about market analysis and possible growth
        • Developing the organisation's purchasing strategy
        • Producing reports and statistics using computer software
        • Evaluating bids and making recommendations based on commercial and technical factors
        • Ensuring suppliers are aware of business objectives
        • Training and supervising the work of other members of staff

        Best restaurant Coorg
        Best restaurant Coorg