Terms & conditions

  • It is mandatory for guests to present valid photo identification at the time of check-in.
  • Please do bring reliable footwear & dress accordingly to cross the river. Track pants and strap on slippers will be ideal.
  • Please do not carry any belongings while trekking to enjoy the river Kaveri to the fullest.
  • Swimming costumes are mandatory to use the pool (Cotton material not allowed)
  • Pets not allowed
  • Please take care of your belongings. Management will not be responsible for any loss / damage of your belongings.
  • The guest will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible.
  • Parents and guardians are personally and legally responsible for children at all times. Please do not leave children unattended in guest rooms or anywhere on resort property.
  • Swimming is at Visitor/Guest’s own risk and Hotel does not accept any liability for any mishap.
  • All disputes shall be resolved in the exclusive jurisdiction of Madikeri, Coorg, Karnataka State, India
  • Discounts on Spa of Rs.1,000/- per person per night can be availed on those treatments / massages of Rs.2,000/- and above only

Cancellation & Guarantee Policy

  • All reservation requires a guarantee in the form of a credit card payment, bank transfer, cash deposit, cheque deposit.
  • Any cancellation requests made 15 days prior to arrival will incur one night room charges; any request made thereafter will incur the room charges for the entire stay.